Implementing a new Furniture Retail Management system can seem like a daunting experience, but our Consultancy team will be with you through the entire process, ensuring a smooth and efficient installation.
When you choose to install Furniture Retail Solution, you will be assigned a dedicated project consultant to see you through your set up and installation. We work with the retailer to manage the implementation and plan around key dates such as sales and public holidays as well as when you have resource available in the business.
The consultancy team will manage and co-ordinate all aspects of your implementation, including
- Assessing your requirements - an initial project meeting will be arranged with you to ensure we understand your requirements in full to allow for a smooth process
- Arranging training sessions - we will work with you to provide a comprehensive training plan to ensure you are confident and fluent with your new retail system before your go-live. A member of our skilled and experienced training team will customise your plan to suit your learning style and existing knowledge level to make sure you get the most from your sessions. Training sessions are available both onsite and remotely via a webinar
- Top-up training - can be carried out in smaller sessions remotely by Skype
- Liaising with third parties - such as ecommerce providers, payment systems and accounts packages, to ensure we supply an end to end, joined up solution
- Organising networking surveys and installation - depending on your current networking infrastructure, our engineers can plan and install networking, including Radio Frequency and Wi-fi across your site
- Supply, configure & install any hardware required - Swan engineers will install and set up all of your hardware and software prior to your go-live date
