Swan’s in-store hospitality enables you to run the catering and retail aspects of your business through a single system, allowing you to evolve your strategy safe in the knowledge that your system will grow and adapt with you.

Retailers need to adapt their strategies to remain competitive, with becoming a destination retailer – a place to visit as opposed to simply a store – being one of the most successful options. As such, a wide range of different retailing sectors, especially garden centres and department stores, are now starting to incorporate catering operations into their retail strategies, whether through a small coffee shop or a large-scale restaurant.

Swan Retail have recognised this growing need for retailers to have a system which supports both retail and hospitality functionality simultaneously, and as such we have developed the ability to do this from within the standard Swan application. This results in savings on training and administration times as well as being able to cross-utilise staff across different departments. It also provides the unique benefit of having one store-wide solution, allowing all of your data to be stored in one location increasing efficiencies in business management.

Key Features

  • EPoS: Terminals that support multiple templates with one specifically configured for catering, allowing over 100,000 pre-set buttons
  • One solution:  Everything is supported within the same system, the EPoS terminals support all promotion deals, voucher types and loyalty schemes, regardless of the template they are operating. This gives the retailer one common system for reporting and cash reconciliation
  • Hospitality: The standard features of a hospitality system are all available within the catering template, including: table number and covers, meal and price modifiers, kitchen printers with the ability to split the order to separate printers by relevant prep area, split payments by covers and meal count down
  • Wireless Access: Accessible via wireless tablet technology to deliver table service, an efficient ordering system with less room for human error and flexibility within your catering operation