Designed for both specialist flooring retailers and those with a dedicated flooring department as part of a wider range of products, Furniture Retail System is the solution to manage your retail sales process from providing customer estimates all the way through to fitting.

The solution supports all styles of flooring – carpet, vinyl, laminate, tiles – and can handle cut length, roll stock and unit sales orders. It provides full stock management of accessories such as underlay, gripper and adhesives. The system covers every aspect of the fitting, which is organised by using the Furniture Retail System diary and delivery schedule to book your estimators and fitters, helping you to provide a first-class service to your customers.

Furniture Retail System solution can consolidate customer orders, communicate with suppliers via fax, email or EDI, receive acknowledgements and accept goods receipting, recalling the original documentation for reference.

This retail solution is designed to provide time-stamped audit histories of transactions, streamlining back-office administration to allow you to focus on generating sales.

Key features include

  • Roll stock - management and cutting schedules with markdowns and remnants
  • Priced by the square unit - sold by width and length
  • Stock allocation - of accessories with auto-replenishment using minimum stock triggers
  • Integration - to retail finance, accounting solutions and EPoS for pay and take items
  • Customer tracking -order status available on screen for real-time updates
  • Visibility - of full stocked length and number of pieces
  • Estimates and quotations - full diary for estimators and fitters
  • Actionable notes - the system allows for free format notes along with a diary of assigned actions and reminders
  • Accessibility - operational on multiple devices including handhelds, tablet and mobiles

Benefits of using Furniture Retail System solutions

  • Better customer service - through a simplified sales journey, using best of breed processes
  • Reduced back office admin - integrating stock, customer tracking and estimating systems
  • Increased profits - via easy to view on-screen stock allocation and reporting of markdown data
  • Better control - allows you to take full control or automate many aspects of the business